Polytex Solutions

Client Services

Polytex workwear client services are designed to drive operational efficiency and boost performance across client organizations.

Maximize Your Return on Investment

Polytex solutions are backed by comprehensive implementation and project management support in addition to world-class 24/7 technical support, ongoing maintenance, professional training and customer-centric consulting services. As a Polytex customer, we help you to achieve your business goals and ensure maximum return on your technology investment.

industrial workwear services
Consulting Services

Let Polytex Experts Help You Achieve Your Business Goals

Polytex experts bring the expertise, experience and practical know-how you need to solve your workwear management problems., We help you define clear, measurable and tangible business goals for every aspect of the workwear management life cycle.

Polytex consulting services include:

  • Presale Questionnaire
  • Needs Assessment
  • Customer Site Survey
  • Operational Cost Analysis
  • Inventory Management Needs
  • ROI Calculation Simulation
Polytex workwear management automation client services are designed to drive operational efficiency and boost performance across client organizations.
Compliance Services

Stay Compliant with Hygiene Regulations

Polytex helps customers to adapt operations to meet evolving conditions and regulations, including in extraordinary circumstances, such as a COVID or other infectious disease outbreak. For Clean Room facilities we provide practical guidance on how to maintain ISO, GMP and FDA/TUV compliance and we also work with hospitals to optimize efficiency and maximize throughput of scrubs at minimum cost.

industrial workwear services - Compliant with COVID-19 Regulations
Installation Services

Rapid and Smooth Operational Deployment

Polytex ensures your solution is properly installed and configured ready for use. With hundreds of deployments worldwide, we know precisely what is required to get your system up and running, on time and within budget.

Polytex installation services include:

  • Shipping and delivery
  • Site preparation
  • Machine installation
  • Software configuration
  • System network setup
  • Card reader setup
  • Site acceptance testing
Polytex workwear management automation client services - installation services
Training Workshops

Increase Customer Satisfaction, Faster and Sooner

Expert training is the fastest and most efficient way to get the most value out of your Polytex solution. We offer high quality, hands-on training programs for system users, administrators and technical operations staff. All training workshops are delivered by skilled and knowledgeable staff.

Polytex training services include:

  • General operation
  • Process implementation
  • Admin features
  • System alerts and notification
  • Preventive field maintenance
  • System reporting features
industrial workwear services - training services
Maintenance and Support

Get Long Term Bottom-line Value

When you invest in a Polytex solution, we continue to help your organization achieve its business goals long after your system is deployed.. With Polytex support services, you can call on expert Polytex engineers and maintenance specialists for any hardware, software or operational issue that you may need to deal with when your solution is up and working.

Polytex maintenance and support services include:

  • 24/7 Telephone Support
  • Online Ticketing Service
  • Real-time Diagnostics
  • Software Upgrades
  • Hardware Replacements
  • On-site Support Visits
  • Preventive Maintenance
Polytex workwear management automation client services - maintenance and support services